Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
DeskXpand Alternatives
DeskXpand is described as 'Is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to DeskXpand for a variety of platforms, including Web-based, SaaS, Android, Windows and iPhone apps. The best DeskXpand alternative is Libredesk, which is both free and Open Source. Other great apps like DeskXpand are FreeScout, Freshdesk, osTicket and Zendesk.
Alternatives list
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Highly visual widget for multi-channel website communication. Allow customers to contact you using their favorite channel.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
+1
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
+2
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- Chrome OS
- Software as a Service (SaaS)
+1
Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- MailChimp
- OpenCart
- Shopify
- Wordpress
- Magento Community Edition
- Whmcs
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- HESK
- Help Scout
- Freshchat
- Software as a Service (SaaS)
- Bitrix24
- Freshdesk
- Zendesk
- Zendesk Chat
+3
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