DeskXpand Alternatives

Alternatives list

1. 

   

   Full Help

    1 like

   Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Self-Hosted

   

   

   

   +5

   

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2. 

   

   KronoDesk

    Like

   Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

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4. 

   

   LabiDesk

    Like

   LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +6

   

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5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   Bileto

    Like

   Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

   Cost / License

   • Free
   • Open Source (AGPL-3.0)

   Origin

   • France
   • EU

   Platforms

   • Self-Hosted
   • Docker

   • France
   • EU

   

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7. 

   

   ReadyDesk

    Like

   Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Windows
   • Online
   • Self-Hosted

   

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9. 

   

   Helpman

    Like

   Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Customer Feedback Manager

   Platforms

   • Online

   

   

   

   +6

   

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   Good alternative?Is Helpman a good alternative to DeskXpand?

    
10. 

    

    ALVAO IT Service Management

     Like

    ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • Czechia
    • EU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    • Czechia
    • EU

    

    

    

    +7

    

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11. 

    

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    

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12. 

    

    Hippo by Jungleworks

     Like

    Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Email Marketing

    Origin

    • India

    Platforms

    • Online
    • Android
    • iPad
    • Software as a Service (SaaS)

    • India

    

    

    

    +9

    

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13. 

    

    Mioot

     Like

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows

    

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14. 

    

    IzzyHelp

     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Self-Hosted
    • Wordpress

    

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15. 

    

    Gorgias Helpdesk

     Like

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

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