Open Source Chatwoot AlternativesHelp Desk Platforms & CRM Systems like Chatwoot

The best open source alternative to Chatwoot is FreeScout. If that doesn't suit you, our users have ranked more than 100 alternatives to Chatwoot and 14 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Chatwoot are LimeJourney, OpenChat, Tiledesk and Mibew.

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Chatwoot alternatives are mainly Help Desk Platforms but may also be Email Marketing Services or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Chatwoot.
Chatwoot iconChatwoot
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Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

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Chatwoot alternatives page was last updated Feb 17, 2025
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Alternatives
  1. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    86 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Chatwoot

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Chatwoot.

    • FreeScout is the most popular Open Source alternative to Chatwoot.

    • FreeScout is Freemium and Open SourceChatwoot is also Freemium and Open Source
    • FreeScout is LightweightChatwoot is not according to our users
  2. LimeJourney icon

    LimeJourney

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    Efficiently engage customers using LimeJourney, a platform for targeted audience segmentation, personalized messaging, and AI-driven insights. Developers and marketers can design and optimize customer journeys, ensure on-brand communication, and make data-driven decisions with intuitive tools.

    55 LimeJourney alternatives

    License model

    • Freemium • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    LimeJourney screenshot 1

    Top LimeJourney Features

    1.  Ad-free
    2.  Marketing Automation
    3.  Email template editor
    4.  Customer Segmentation
    5.  Content Templates
    6.  Segmentaton
    7.  Custom templates
    8.  Drag and Drop
    9.  Email automation
    10.  Customer Journey Mapping
    11.  AI-Powered

    LimeJourney VS Chatwoot

     
  4. OpenChat icon

    OpenChat

     1 like
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    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    22 OpenChat alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    OpenChat screenshot 1

    OpenChat Features

    1.  AI-Powered

    OpenChat VS Chatwoot

     
  5. Tiledesk icon

    Tiledesk

     10 likes
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    Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website.

    28 Tiledesk alternatives

    License model

    • Freemium • Open Source

    Application type

    Country of Origin

    • IT flagItaly
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
    Tiledesk free live chat + open source chatbot builder

    Tiledesk Features

    1.  Customer service
    2.  Chat Bot
    3.  Extensible by Plugins/Extensions
    4.  Auto Responder
    5.  No Coding Required
    6. WhatsApp icon  Whatsapp integration

    Tiledesk VS Chatwoot

     
  6. Mibew icon

    Mibew

     26 likes
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    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    75 Mibew alternatives

    License model

    • Free • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Look and feels of the chat

    Mibew Features

    1.  Website Monitoring
    2.  Telegram Bot
    3.  Chat Bot
    4. WhatsApp icon  Whatsapp integration
    5.  Bots
    6.  Live Support Chat

    Mibew VS Chatwoot

     
  7. erxes icon

    erxes

     3 likes
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    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    31 erxes alternatives

    License model

    • Freemium • Open Source

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • Self-Hosted
    • Software as a Service (SaaS)
    erxes screenshot 1

    erxes Features

    1.  Marketing Automation
    2.  Knowledge base
    3.  Sales Management
    4.  Popup windows
    5.  White-labeled
    6.  Cloud based
    7.  Contacts
    8.  User tracking
    9.  Customer service

    erxes VS Chatwoot

     
  9. Chaskiq icon

    Chaskiq

     7 likes
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    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    190 Chaskiq alternatives

    License model

    • Free • Open Source

    Platforms

    • Self-Hosted
    Conversational bot

    Chaskiq Features

    1.  Help Center
    2.  Agent's conversation routing
    3.  Product tours
    4.  Integrated Bulk Emailing
    5.  Triggerable conversational bots
    6.  Chat Bot

    Chaskiq VS Chatwoot

     
  10. Papercups icon

    Papercups

     1 like
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    Papercups is an open source live customer chat web app.

    5 Papercups alternatives

    License model

    • Freemium • Open Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Papercups screenshot 1
    Discontinued

    The website is unavailable, and the latest update is from May 2022.

    Papercups Features

    1.  Live Support Chat

    Papercups VS Chatwoot

     
  11. Gutama icon

    Gutama

     1 like
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    Gutuma was born out of the need for free mailing list / newsletter software that is geared, not towards mass-marketing companies and spammers, but web developers who need a system that can be easily integrated with an existing web site.

    141 Gutama alternatives

    License model

    • Free • Open Source

    Platforms

    • Self-Hosted
    Gutama screenshot 1
    Discontinued

    Last stable release is from 2008

    Gutama VS Chatwoot

     
  12. Todvob icon

    Todvob

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    Todvob is an AI agent builder that helps businesses automate customer interactions across multiple platforms from a single, easy-to-use dashboard. Whether for websites, Messenger, WhatsApp, Telegram, or other social channels, Todvob enables you to create intelligent chatbots...

    6 Todvob alternatives

    License model

    • Freemium • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    Todvob screenshot 1

    Todvob Features

    1.  Chatbot Builder

    Todvob VS Chatwoot

     
  13. PyLiveResponse icon

    PyLiveResponse

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    PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.

    49 PyLiveResponse alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    PyLiveResponse VS Chatwoot

     
  14. MensaHero icon

    MensaHero

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    All text, email, calls, but also website visits and more get recorded in your contact's timeline.

    24 MensaHero alternatives

    License model

    Platforms

    • Online
    • iPhone
    • Windows Phone
    Connect with website visitors with a customizable web chat, collect your web visitors’ mobile number and communicate on-the-go mobile-to-mobile. With customers and prospects’ mobile contact list, MensaHero makes it easy to continue the conversation, send reviews requests and go beyond an initial chat on your website.

    MensaHero Features

    1.  Review Monitoring
    2.  Integrated Chat

    MensaHero VS Chatwoot

     
12 of 14 Chatwoot alternatives