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chat.io Alternatives

chat.io is described as 'Chat.io is a communication platform with live chat support and AI-powered functionalities for business, that helps you talk to your visitors, support them in real-time and convert into customers' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to chat.io for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and SaaS. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Smartsupp or Zendesk Chat. Other great apps like chat.io are LiveAgent, Click2Magic, Userlike and Trengo.

chat.io alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of chat.io.
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chat.io iconchat.io
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  • Mac
  • Windows
  • Online
  • Android
  • iPhone
  • iPad

Chat.io is a communication platform with live chat support and AI-powered functionalities for business, that helps you talk...

Learn more about chat.io

  1. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Features
    Screenshot
  2. Smartsupp icon

    Smartsupp

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    116 alternatives to Smartsupp 

    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

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    Features
    1.  User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
    2.  Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
    Respond form your warehouse or on the go with our mobile app
    Make new sales and see the visitor list from Smartsupp dashboard


  3. LiveAgent icon

    LiveAgent

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    189 alternatives to LiveAgent 

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...

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    Features
    1.  GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
    2.  VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
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  4. Zendesk Chat icon

    Zendesk Chat

    • FreemiumProprietary
    • Online
    • Android
    • iPad
    • iPhone
    • Android Tablet
    160 alternatives to Zendesk Chat 

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

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    Features
    Screenshot
  5. Click2Magic icon

    Click2Magic

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    191 alternatives to Click2Magic 

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

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    Features
    Screenshot


  6. Userlike icon

    Userlike

    • Online
    • Software as a Service (SaaS)
    128 alternatives to Userlike 

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

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    Features
    Website Messenger
    Customization
  7. Trengo icon

    Trengo

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    182 alternatives to Trengo 

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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    Features
    1.  Multiple Account supportTrengo support multiple accounts without the need to logout and login
    2.  VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Trengo team inbox
    Assigning and tagging
  8. LiveChat icon

    LiveChat

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    202 alternatives to LiveChat 

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

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  9. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    207 alternatives to Engati 

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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    Features
    Screenshot
  10. Olark icon

    Olark

    • Online
    129 alternatives to Olark 

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

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Showing 10 of 42 alternatives
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