BugPlug Alternatives

    BugPlug is described as 'super-simple user feedback and bug submission capture tool' and is an website in the Business & Commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad. The best alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Fider (Free, Open Source), ProProfs Help Desk (Paid), UseResponse (Paid) and Productboard (Paid).

    This page was last updated Aug 4, 2021

    1. Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
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    2. Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
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    3. Let users vote and suggest new ideas. Pick the best ideas. Improve your product. Increase customer satisfaction.
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    4. Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are.
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      • FreemiumProprietary
      • Online
      Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.
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    5. RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.
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      • Windows
      • Android
      • iPhone
      • iPad
      • Self-Hosted
      • Microsoft SQL Server Express
      • Microsoft SQL Server
      • ASP.NET MVC
      • Microsoft IIS
      IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
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      • Online
      • Self-Hosted
      SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook.
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      • FreemiumProprietary
      • Online
      Ticketed support and e-mail management
      • Online
      • Windows Mobile
      • Android
      • iPhone
      • iPad
      Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can: 1. Begin receiving valuable customer feedback responses by adding our simple to use feedback tab to your website in minutes.
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    Showing 90 of 126 alternatives