Aidly is described as 'AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket' and is a Help Desk platform in the business & commerce category. There are five alternatives to Aidly for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best Aidly alternative is Freshdesk, which is free. Other great apps like Aidly are Zendesk, Front, Help Scout and Gorgias Helpdesk.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
