AI Service Desk Alternatives

AI Service Desk is described as 'AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to AI Service Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and iPad apps. The best AI Service Desk alternative is Freshdesk, which is free. Other great apps like AI Service Desk are Zendesk, LiveChat, LiveAgent and ServiceNow.

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Alternatives list

  2. SysAid icon

    SysAid

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    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  4. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

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    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
     
  5. Ad
    Screenshot
    LiveChat icon
    LiveChat

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps,...

    https://www.livechat.com
    Learn More
  6. RPA Genie icon

    RPA Genie

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    RPA Genie is a robotic process automation tool that helps you automate any type of manual repetitive tasks that has predictable logic.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
    RPA Genie screenshot 1
     
  7. Sygma icon

    Sygma

     2 likes
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    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Sygma screenshot 1
     
  8. Genesys icon

    Genesys

     1 like
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    Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
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