Apps tagged with 'customer-experience' Page 5 of 8

All apps in Apps tagged with 'customer-experience' category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. Velaris icon
     Like

    Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Velaris screenshot 1
    Velaris screenshot 1
    1 alternatives
  2. Enterpret icon
     Like

    Enterpret is an AI-powered customer feedback intelligence platform that centralizes and analyses customer feedback to uncover actionable product insights.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Feed
    Home Page
    Integrations
    +1
    Quantify
    4 alternatives
  3. SOMTAB icon
     Like

    SOMTAB is the only CX platform that is perfectly matched to your organization’s DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    SOMTAB screenshot 1
    SOMTAB screenshot 1
  4. Skene icon
     Like

    Skene is a fully automated PLG iteration engine that helps products grow without growth teams. Built for indie developers and early-stage startups, Skene handles continuous optimization of onboarding, activation, and retention — all based on understanding the customer code.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Skene screenshot 1
    Skene screenshot 1
    Skene screenshot 2
    +1
    Skene screenshot 3
  5. It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    24 alternatives
  6. Almo Chat icon
     Like

    Chatbot solution that helps businesses automate customer interactions to manage issue resolutions, feedback collection, and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Almo Chat screenshot 1
    Product overview
    1 alternatives
  7. THRON icon
     Like

    THRON, the Intelligent DAM.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Here's how THRON Dashboard is organized: (1) The folders area, where you can find your own inbox with all your content, and the public folders, where you can share content with your co-workers. (2) The content area, where you can see the list of content in the selected folder. (3) The Collaboration Center, where you will receive all the notifications and where you can create/participate to chats with your co-workers.
    The main menu to control and access all the functional areas: (1) Create new content or install the most popular extensions; (2) Switch between the content area and the Intelligence section; (3) Access any of the active applications and extensions;  (4) Retrieve content using keywords or tags with autocompletion; (5) Access additional Platform areas
    This is the Content Analytics screen, here you can extract views-related data by using available filters. Results can be viewed and deepened (through drill-down):
(1) Content visits based on the TOPIC / PERSONAS class tags associated with the contacts; (2) a pie chart to distinguish the visits according to the type of contact; (3) a pie chart that divides the visits according to the operating system used.
    +3
    Manage the entire content lifecycle.
  8. Emitrr icon
     Like

    Emitrr is an AI-powered customer interaction and engagement platform. It helps businesses streamline communication across channels, automate workflows, and deliver exceptional customer experience through a unified platform.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Emitrr
    Emitrr dashboard
    Capabilities
    +5
    Automated Texting
    7 alternatives
  9. Samespace icon
     Like

    Samespace is a communication platform for customer-facing teams like sales, support and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Google Chrome
    Insights for an overview of all business communication.
    Call Logs for quick and easy access to call history.
    Unobtrusive, minimal, simple. The Samespace Dock is your call agent's best friend.
    +2
    Complete soft phone functionality and more.
    1 alternatives
  10. Reputation management platform that monitors, collects, and responds to customer reviews across Google, Yelp, Facebook, and Tripadvisor from a single dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Benchmarking view comparing your locations against competitors by rating, review volume, and NPS over a selected period.
    Company overview with average rating, NPS, branch count, and review totals, plus per-branch analytics.
    Reviews from Google, Yelp, OpenTable, and other platforms in a single feed, with response status for each.
    3 alternatives
  11. Inline Help icon
     1 like

    Transform Your Knowledge Base Into In-app Proactive AI-powered Self-Service Support - Explain This, Tooltips, Chatbot, Widget, Knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Inline Help screenshot 1
    Inline Help screenshot 1
    2 alternatives
  12. SAAS First is an AI-powered customer service platform offering an omnichannel inbox, chatbot, and CRM to streamline workflows, automate responses, and boost customer satisfaction.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    SAAS First screenshot 1
    SAAS First screenshot 1
    SAAS First screenshot 2
    +2
    SAAS First screenshot 3
  13. CreamSoda icon
     Like

    CreamSoda CRM helps small businesses manage their sales and marketing activities. It organizes sales data, tracks interactions and offers reminders and follow-ups on activities. It also has e-mail marketing and automation capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Deal and Sales Management
    Track interactions
    Custom Dashboard and Reports
    +6
    Document management
    156 alternatives
  14. Pirsonal icon
     Like

    Pirsonal gives marketers, developers, and agencies the flexible personalized video marketing, dynamic landing pages, and interactive video software they need to take personalized customer experience to the next level, one at a time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Personalized video analytics and stats
    Pirsonal Editor is a flexible, drag&drop, browser-based video editing software that helps you create dynamic templates for your personalized videos in no-time. Video editing to create personalized video templates for your marketing just got easy, fast, and cost-effective.
    Easily track individualized video analytics and react.
    +2
    Personalized video marketing automation
    7 alternatives
  15. Custify icon
     1 like

    Custify’s Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Custify screenshot 1
    Custify screenshot 1
    Custify screenshot 2
    16 alternatives
  16. CoSupport AI is a startup in Artificial Intelligence with patented message generation technology transforming business approaches to customer support. By developing and delivering innovative AI solutions, CoSupport AI streamlines and automates support processes and daily operations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
  17. An all-in-one UX and market research SaaS platform built for product developers and entrepreneurs. Validate ideas fast with smoke testing, run user research, and synthesize insights.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Research Rocket screenshot 1
    50 alternatives
  18. Kollektive is a thinking space, where you can use 1-page canvases to explore the full stack of your organisation, from your customers needs, the experiences you'll provide to satisfy them, and the business you'll build around those experiences to support it.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Kollektive screenshot 1
    Kollektive screenshot 1
    Kollektive screenshot 2
    +8
    Kollektive screenshot 3
    7 alternatives
  19. A helpdesk to centralise digital channels online. Increases productivity and decreases Contact Center costs, optimising resource usage. Integrated with Facebook, Twitter, WhatsApp, online chats, e-mail and others. Works in English and Spanish.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
  20. O3 Outreach icon
     1 like

    O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    O3 Outreach screenshot 1
    O3 Outreach screenshot 1
    O3 Outreach screenshot 2
  21. AotolChat icon
     Like

    AotolChat provides you with a chat box feature for your website, allowing you to control everything and chat to customers in real-time within the app.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
    AotolChat screenshot 1
    AotolChat screenshot 1
    AotolChat screenshot 2
    +5
    AotolChat screenshot 3
  22. It is a comprehensive platform that enables businesses to manage customer interactions seamlessly across multiple communication channels in one single dashboard, such as phone calls, emails, live chat, social media, and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    klink.cloud screenshot 1
    klink.cloud screenshot 1
    klink.cloud screenshot 2
    +3
    klink.cloud screenshot 3
    3 alternatives