ZupportDesk AlternativesHelp Desk Platforms and other similar apps like ZupportDesk

ZupportDesk is described as 'Live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to ZupportDesk, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Self-Hosted apps. The best ZupportDesk alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great sites and apps similar to ZupportDesk are UseResponse, ProProfs Help Desk, Engati and Trengo.

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ZupportDesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ZupportDesk.
ZupportDesk iconZupportDesk
  2
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ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring.

More about ZupportDesk
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ZupportDesk alternatives page was last updated Mar 15, 2022
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  1. Zendesk icon
    Zendesk icon

    Zendesk

     66 likes
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    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    244 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconZupportDesk Icon

    Zendesk VS ZupportDesk

    Is Zendesk a good alternative to ZupportDesk?
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to ZupportDesk.

    • Zendesk is the most popular commercial alternative to ZupportDesk.

    • Zendesk is Paid and ProprietaryZupportDesk is also Paid and Proprietary
  2. Freshdesk icon
    Freshdesk icon

    Freshdesk

     121 likes
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    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Freshdesk screenshot 2
    +8
    Freshdesk screenshot 3

    Properties

    1.  Ad-free

    Features

    1.  Pricing per agent
    2.  Customer service
    3.  Ads monitoring
    4.  Automatic customer engagement
    5.  Scheduled Reports
    6.  Task assignments
    7.  Supports SSL Certificates
    Freshdesk iconZupportDesk Icon

    Freshdesk VS ZupportDesk

    Is Freshdesk a good alternative to ZupportDesk?
     

    • Freshdesk is the most popular Windows, Mac & Linux alternative to ZupportDesk.

    • Freshdesk is the most popular free alternative to ZupportDesk.

    • Freshdesk is Freemium and ProprietaryZupportDesk is Paid and Proprietary
  4. UseResponse icon
    UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    199 UseResponse alternatives
    Help Center of UseResponse

    License model

    Application types

    Platforms

    • Online
    • Self-Hosted
    Admin area
    Live Chat
    +5
    Idea Page

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconZupportDesk Icon

    UseResponse VS ZupportDesk

    Is UseResponse a good alternative to ZupportDesk?
     

    • UseResponse is the most popular Self-Hosted alternative to ZupportDesk.

    • UseResponse is Paid and ProprietaryZupportDesk is also Paid and Proprietary
  5. Ad
    Screenshot
    Freshdesk icon

    Freshdesk

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and ...

    https://www.freshworks.com
    Learn More
  6. ProProfs Help Desk icon
    ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
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    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
    ProProfs Help Desk screenshot 2
    +2
    ProProfs Help Desk screenshot 3

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconZupportDesk Icon

    ProProfs Help Desk VS ZupportDesk

    Is ProProfs Help Desk a good alternative to ZupportDesk?
     
  7. DeskXpand icon
    DeskXpand icon

    DeskXpand

     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
    Helpdesk Management Software
    +9
    Helpdesk Management Software

    Properties

    1.  Lightweight
    2.  Extensible by Plugins/Extensions
    3.  Ad-free

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Helpdesk Ticketing
    DeskXpand iconZupportDesk Icon

    DeskXpand VS ZupportDesk

    Is DeskXpand a good alternative to ZupportDesk?
     

    • DeskXpand is the most popular SaaS alternative to ZupportDesk.

    • DeskXpand is Freemium and ProprietaryZupportDesk is Paid and Proprietary
    • DeskXpand is LightweightZupportDesk is not according to our users
  8. Engati icon
    Engati icon

    Engati

     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • Freemium • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  Multiple languages
    2.  Bots
    3.  Chat Bot
    Engati screenshot 1
    Engati screenshot 2
    +6
    Engati screenshot 3
    Engati iconZupportDesk Icon

    Engati VS ZupportDesk

    Is Engati a good alternative to ZupportDesk?
     
  10. Trengo icon
    Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Assigning and tagging

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3.  Whatsapp integration
    4.  Twitter Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo iconZupportDesk Icon

    Trengo VS ZupportDesk

    Is Trengo a good alternative to ZupportDesk?
     
  11. SupportBee icon
    SupportBee icon

    SupportBee

     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    143 SupportBee alternatives
    SupportBee screenshot 1

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    SupportBee iconZupportDesk Icon

    SupportBee VS ZupportDesk

    Is SupportBee a good alternative to ZupportDesk?
     
  12. AzureDesk icon
    AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    169 AzureDesk alternatives
    AzureDesk screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service
    AzureDesk screenshot 1
    AzureDesk screenshot 2
    +4
    AzureDesk screenshot 3
    AzureDesk iconZupportDesk Icon

    AzureDesk VS ZupportDesk

    Is AzureDesk a good alternative to ZupportDesk?
     
  13. Raiseaticket icon
    Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
    Raiseaticket screenshot 2
    +3
    Raiseaticket screenshot 3

    Raiseaticket Features

    1.  Email automation
    2.  Realtime Reports
    3.  Real-time dashboard
    4.  SLA
    5.  Helpdesk Ticketing
    6.  Remote Support
    Raiseaticket iconZupportDesk Icon

    Raiseaticket VS ZupportDesk

    Is Raiseaticket a good alternative to ZupportDesk?
     
  14. Usedesk icon
    Usedesk icon

    Usedesk

     Like this app
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    347 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1
    Usedesk screenshot 2
    +4
    Usedesk screenshot 3

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconZupportDesk Icon

    Usedesk VS ZupportDesk

    Is Usedesk a good alternative to ZupportDesk?
     
  15. Beingo icon
    Beingo icon

    Beingo

     1 like
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    Conversational Apps to Serve, Sell & Support your Customers.

    197 Beingo alternatives
    Beingo screenshot 1

    License model

    • Free • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress

    Beingo Features

    1.  Conversational commerce
    2.  Chat Bot
    3.  Chatbot Builder
    Beingo iconZupportDesk Icon

    Beingo VS ZupportDesk

    Is Beingo a good alternative to ZupportDesk?
     
12 of 19 ZupportDesk alternatives