Zent.io is described as 'Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zent.io for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Zent.io alternative is Freshdesk, which is free. Other great apps like Zent.io are Zendesk, Zendesk Chat, osTicket and tawk.to.
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Converting business leads into sales is the goal of every business; and we are here to help you in your journey to service customers and build truly long-lasting and world class businesses.
Increase your sales on phone showing your products online as part of in an interactive online experience synced with a phone call, i.e. co-browsing, live chat, video and tracking. US-patented solution. Whisbi converts more than traditional Click-to-Call, combining it with an...
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
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