versaSRS Service Management Alternatives

Apps similar to versaSRS Service Management include Freshdesk, which has a free version. Other options are Zendesk, Help Scout, Freshservice and ServiceNow. Help Desk Platforms like versaSRS Service Management are a crowded field, with more than 50 alternatives for the web, iPhone, Android, Windows and iPad.

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Alternatives
versaSRS Service Management alternatives page was last updated

Alternatives list

  1. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  2. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  4. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  6.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  7. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
  10. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  11. EasyVista icon
     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.
    45 EasyVista alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  12. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Good alternative?
     
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