UserVoice AlternativesTop Customer Feedback Managers and other similar apps like UserVoice

UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, Freshdesk, Zendesk and UserEcho.

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Alternatives list

  1. UseResponse icon

    UseResponse

     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     
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    2
    UseResponse vs UserVoice Comments
    Guest
    Positive
    3

    The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable

    Review by a new / low-activity user.
    Stan Fishkin
    Positive
    0

    It makes it easier to setup and have Q/A feature with articles suggest from the post. Plus its more convenient to build your home screen with widgets. Roadmap feature allows building your roadmap that lacks in UserVoice. And the pricing makes it even better. Highly recommended

    • UseResponse is Paid and ProprietaryUserVoice is also Paid and Proprietary
    • UseResponse is CustomizableUserVoice is not according to our users
  2. UserReport icon

    UserReport

     33 likes

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    First page of UserReport online survey - Own logo and colors can be added
     
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    2
    UserReport vs UserVoice Comments
    Guest
    Positive
    0

    Free, supports many languages & sends reports to email

    Review by a new / low-activity user.
    Guest
    Negative
    0

    Uservoice is a idea service

    Review by a new / low-activity user.
    • UserReport is Free and ProprietaryUserVoice is Paid and Proprietary
  5. Ad
  6. LiveAgent icon

    LiveAgent

     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  7. Freshdesk icon

    Freshdesk

     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    85 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     
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    2
    Freshdesk vs UserVoice Comments
    Guest
    Negative
    11

    Freshdesk don't have a sugestion management where you can count votes

    Review by a new / low-activity user.
    Guest
    Negative
    0

    The functionality is different

    Review by a new / low-activity user.
    • Freshdesk is Freemium and ProprietaryUserVoice is Paid and Proprietary
    • Freshdesk is CustomizableUserVoice is not according to our users
  8. Zendesk icon

    Zendesk

     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    268 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
     
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    2
    Zendesk vs UserVoice Comments
    Guest
    Negative
    0

    No customer feedback included

    Review by a new / low-activity user.
    Guest
    Negative
    0

    Zendesk don't have a sugestion management where you can count votes

    Review by a new / low-activity user.
    • Zendesk is Paid and ProprietaryUserVoice is also Paid and Proprietary
  10. UserEcho icon

    UserEcho

     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
     
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    1
    UserEcho vs UserVoice Comments
    Guest
    Positive
    0

    Support team that stands behind the service is impressive.

    Review by a new / low-activity user.
    • UserEcho is Paid and ProprietaryUserVoice is also Paid and Proprietary
    • UserEcho is CustomizableUserVoice is not according to our users
  11. Sleekplan icon

    Sleekplan

     11 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    48 Sleekplan alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Sleekplan screenshot 1
     
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    5
    Sleekplan vs UserVoice Comments
    Top Positive Comment
    Guest
    4

    Easy to use customer feedback management software, with multiple add ons

    Review by a new / low-activity user.
    Henry NoName
    Positive
    1

    Sleekplan has a nice price for all the features offered

    hansolo01
    Positive
    1

    I really like the simplicity of the service. It's straight forward to get started and setup the whole feedback tool. Plus, it was really simple to integrate into my app.

    3 of 5 comments
    • Sleekplan is Free Personal and ProprietaryUserVoice is Paid and Proprietary
  12. Fider icon

    Fider

     19 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
    Fider screenshot 1
     
  13. Productboard icon

    Productboard

     46 likes

    Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Productboard screenshot 1
     
  14. Featurebase icon

    Featurebase

     35 likes

    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Feedback board
     
  15. Nolt icon

    Nolt

     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    112 Nolt alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Nolt screenshot 1
     
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    1
    Nolt vs UserVoice Comments
    Laurant Blanc
    Positive
    2

    Works seamlessly, it's easy to use, very customizable and free.

    • Nolt is Paid and ProprietaryUserVoice is also Paid and Proprietary
12 of 207 UserVoice alternatives