Trengo Alternatives

Apps similar to Trengo include Freshdesk, which has a free version. Other options are Fernand, osTicket, UserVoice and Zendesk. Help Desk Platforms like Trengo are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Linux.

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Trengo alternatives page was last updated Dec 30, 2025

Support Hero
1 like
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Good alternative?Is Support Hero a good alternative to Trengo?
Engrana
Like
Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
Paid
Proprietary
Origin
Spain
EU
Platforms
Online
Software as a Service (SaaS)
Spain
EU
Good alternative?Is Engrana a good alternative to Trengo?
Helpman
Like
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
Paid
Proprietary
Application type
Customer Feedback Manager
Platforms
Online
+6
Good alternative?Is Helpman a good alternative to Trengo?
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Zonka Feedback
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvemen...

http://www.zonkafeedback.com
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ReadyDesk
Like
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Good alternative?Is ReadyDesk a good alternative to Trengo?
S
S
Sales Essistant
Like
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Online
S
Good alternative?Is Sales Essistant a good alternative to Trengo?
Helloumi
1 like
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
Cost / License
Paid
Proprietary
Origin
South Korea
Platforms
Online
South Korea
+1
Good alternative?Is Helloumi a good alternative to Trengo?
Awesome Support
Like
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
Freemium
Open Source (GPL-2.0)
Application type
Help Desk
Platforms
Online
Self-Hosted
+9
Good alternative?Is Awesome Support a good alternative to Trengo?
ZupportDesk
2 likes
ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Good alternative?Is ZupportDesk a good alternative to Trengo?
Mopinion
1 like
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across...
Cost / License
Paid
Proprietary
Application type
Customer Feedback Manager
Origin
Netherlands
EU
Platforms
Online
Netherlands
EU
+4
Good alternative?Is Mopinion a good alternative to Trengo?
Zapflow
Like
Zapflow is a power tool that helps professional investors to finally ditch locally stored Excel sheets to move towards seamless deal flow, deal portfolio management. It has been developed for VC, PE, M&A and accelerators.
Cost / License
Paid
Proprietary
Application typeApplication types
CRM
Team Collaboration
Platforms
Online
Good alternative?Is Zapflow a good alternative to Trengo?
ChangeGear
Like
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
IT Service Management
Origin
United States
Platforms
Online
Good alternative?Is ChangeGear a good alternative to Trengo?
IzzyHelp
Like
An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Self-Hosted
Wordpress
Good alternative?Is IzzyHelp a good alternative to Trengo?