Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trengo alternative is Freshdesk, which is free. Other great apps like Trengo are osTicket, Fernand, Zendesk and UserVoice.

More about Trengo

Trengo alternatives page was last updated Dec 30, 2025

Apptimi
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Apptimi manages all collaboration and sharing in your business. From shared team Inbox, helpdesks, contact manager or forms, you can create , share and collaborate with your team , your customers or your suppliers.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
Ireland
EU
Platforms
Online
Is Apptimi a good alternative to Trengo?
Gorgias Helpdesk
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Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
Is Gorgias Helpdesk a good alternative to Trengo?
Product Pains
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Giving users a louder voice to help teams build better products.
Cost / License
Freemium
Proprietary
Application type
Customer Feedback Manager
Origin
United States
Alerts
Discontinued
Platforms
Online
Is Product Pains a good alternative to Trengo?
Ad
Survicate
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial re...

https://survicate.com
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SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
Self-Hosted
Is SupportPal a good alternative to Trengo?
Help Desk Authority
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Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Windows
Online
Is Help Desk Authority a good alternative to Trengo?
HEAT Software
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Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Cost / License
Paid
Proprietary
Application types
Help Desk
IT Service Management
Origin
United States
Platforms
Online
Is HEAT Software a good alternative to Trengo?
Directly
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Launch and train virtual agents that double your automation rate with AI expertise.
127 Directly alternatives
Cost / License
Paid
Proprietary
Application types
Help Desk
Customer Feedback Manager
Origin
United States
Platforms
Online
Is Directly a good alternative to Trengo?
iPerceptions
1 like
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Cost / License
Freemium
Proprietary
Application type
Survey Creator
Origin
United States
Platforms
Online
Is iPerceptions a good alternative to Trengo?
Full Help
1 like
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Self-Hosted
+5
Is Full Help a good alternative to Trengo?
R
R
RepairShopr
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All-in-one computer repair ticketing system.
71 RepairShopr alternatives
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
R
Is RepairShopr a good alternative to Trengo?
Support Hero
1 like
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Is Support Hero a good alternative to Trengo?
Engrana
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Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
Paid
Proprietary
Application type
AI Chatbot
Origin
Spain
EU
Platforms
Online
Software as a Service (SaaS)
Is Engrana a good alternative to Trengo?