Smartsupp Alternatives

Smartsupp is described as 'Blends live chat, chatbots, and video recordings for e-commerce, offers real-time visitor insights, multi-channel support, GDPR compliance, and mobile access' and is a popular app in the business & commerce category. There are more than 100 alternatives to Smartsupp for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Smartsupp alternative is FreeScout, which is both free and Open Source. Other great apps like Smartsupp are Zendesk Chat, tawk.to, Intercom and LiveChat.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  2. ClickDesk icon
     14 likes
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    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  4. zipp.chat icon
     4 likes
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    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
     
  5. PPMessage icon
     2 likes
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    PPMessage is an open source customer communication platform with the backend written in Python.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Python
     
  6. Copy a direct link to this comment to your clipboard

    Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  7. Copy a direct link to this comment to your clipboard

    ProDuck is a live chat with integrated product database, enabling shops to upload and sell own products within the chat. For content marketing chats can be converted into info pages. ProDuck sales experts can support the customer service optionally.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  8. Live Chat 3 icon
     2 likes
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    Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
     
  9. Huggy icon
     15 likes
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    Huggy is a complete Customer Service Digital Platform for your business, to capture leads, attract customers, delight and sell. Try it, it's free!.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  10. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  11. Copy a direct link to this comment to your clipboard

    Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Consolto icon
     2 likes
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    The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
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