SmarterTrack Help Desk 7 Alternatives

    SmarterTrack Help Desk 7 is described as 'SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues' and is an app in the Business & Commerce category. There are more than 100 alternatives to SmarterTrack Help Desk 7 for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like SmarterTrack Help Desk 7 are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and ((OTRS)) Community Edition (Free Personal, Open Source).

    This page was last updated Sep 27, 2021

      • FreeOpen Source
      • Mac
      • Windows
      • Linux
      DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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    1. BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
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    2. Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
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    3. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
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      • Mac
      • Windows
      • Linux
      • Online
      • Windows Mobile
      • Android
      • Windows Phone
      • Self-Hosted
      Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk) Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail...
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      • Windows
      • Linux
      • Online
      HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
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      • Windows
      • Linux
      iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP.
      • Windows
      • Android
      • iPhone
      • iPad
      • Self-Hosted
      • Microsoft SQL Server Express
      • Microsoft SQL Server
      • ASP.NET MVC
      • Microsoft IIS
      IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
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      • FreemiumProprietary
      • Online
      Ticketed support and e-mail management
    4. If your business needs to log, track, manage, automate and escalate support issues, then please read on.
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    Showing 80 of 113 alternatives