Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.




Seraph Helpdesk is described as 'Open source helpdesk software specially designed for computer support companies. Keep track of your support tasks, onsite visits and billing' and is a Help Desk platform in the business & commerce category. There are six alternatives to Seraph Helpdesk for a variety of platforms, including Web-based, iPhone, iPad, Android Tablet and Android apps. The best Seraph Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Spiceworks. Other great apps like Seraph Helpdesk are Zoho Desk, Solarwinds Web Help Desk and Trellis Desk.
Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.




Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Free IT help desk software delivers network mapping, user ticket tracking, PC inventory management, contract and asset scanning, remote process control, automated cloud-based reporting, project management, and task prioritization for small and medium businesses.



Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.




SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...


Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...



