The best open source alternative to Request Tracker is Redmine. If that doesn't suit you, our users have ranked more than 50 alternatives to Request Tracker and 16 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Request Tracker are Trac, Mantis Bug Tracker, osTicket and Bugzilla.
Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database.
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way.
Mantis Bug Tracker is a free and open source, web-based bug tracking system. It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT can be installed on Windows, Linux, Mac OS, OS/2, and others.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Bugzilla is a web-based tool for planning, organizing and releasing software on your own schedule. It is used by many open source companies and projects, and has advanced features such as search, milestones, and products.
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
Adaptive suite integrating project, IT service, and source code management for technology teams, featuring time tracking, issue and document management, customizable dashboards, third-party integration, agile and waterfall support, and cloud deployment options.
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
ZenTao is an open source project management tool, supporting Scrum. It integrates product management, project management, bug management and QA management, etc., covering all lifecycle of software development.
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
JTrac is an open source and highly customizable issue-tracking web-application written in Java.
Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
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