Cost / License
- Freemium
- Open Source
Application types
Platforms
- Online
- Software as a Service (SaaS)
- Self-Hosted
- Docker
- Cloudron




Malcolm! is described as 'Let's you quickly create an online self-service system that your business can use with your own customers' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Malcolm!, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Self-Hosted apps. The best Malcolm! alternative is Formbricks, which is both free and Open Source. Other great sites and apps similar to Malcolm! are Google Forms, Confluence, Nextcloud Forms and Zendesk.




Collect information using custom online surveys, quizzes, polls, or RSVPs, share forms easily, analyze organized responses in linked spreadsheets, automate grading, support file uploads, customize questions, visualize data, and collaborate in real-time.



Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.




The simplest way to create forms. Create forms for all purposes in seconds, without knowing how to code, and for free.




Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.



Effortlessly create simple and engaging forms with Input. Our customization options empower you to showcase your forms in your brand's colors, ensuring a cohesive and professional appearance.

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.




Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.






An online tool for creating professional forms without coding, JotForm offers customization, over 150 integrations, online payments, offline data collection, digital signatures, document sharing, kiosk mode, and ensures data protection with 256-bit SSL, PCI DSS Level 1, and GDPR compliance.



