Malcolm! AlternativesHelp Desk Platforms and other similar apps like Malcolm!

Malcolm! is described as 'Let's you quickly create an online self-service system that your business can use with your own customers' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Malcolm!, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Self-Hosted apps. The best Malcolm! alternative is Formbricks, which is both free and Open Source. Other great sites and apps similar to Malcolm! are Google Forms, Confluence, Nextcloud Forms and Zendesk.

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Malcolm! alternatives page was last updated

Alternatives list

  1. Formbricks icon
     32 likes
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    Open Source Experience Management Solution.

    62 Formbricks alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • Cloudron
     
    • Formbricks is the most popular Web-based, SaaS & Self-Hosted alternative to Malcolm!.

    • Formbricks is the most popular Open Source & free alternative to Malcolm!.

    • Formbricks is Freemium and Open SourceMalcolm! is Paid and Proprietary
    • Formbricks is Privacy focusedMalcolm! is not according to our users
  2. Google Forms icon
     100 likes
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    Collect information using custom online surveys, quizzes, polls, or RSVPs, share forms easily, analyze organized responses in linked spreadsheets, automate grading, support file uploads, customize questions, visualize data, and collaborate in real-time.

    266 Google Forms alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  3. Confluence icon
     69 likes
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    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    138 Confluence alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
     
    • Confluence is the most popular commercial alternative to Malcolm!.

    • Confluence is Paid and ProprietaryMalcolm! is also Paid and Proprietary
  4. Zendesk icon
     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • Zendesk is the most popular Android, iPhone, iPad & Android Tablet alternative to Malcolm!.

    • Zendesk is Paid and ProprietaryMalcolm! is also Paid and Proprietary
  5. Typeform icon
     65 likes
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    Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.

    278 Typeform alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Intercom
    • MailChimp
    • Trello
    • Ortto
    • Slack
    • Salesforce
    • Google Sheets
    • HubSpot
     
  6. GetInput icon
     7 likes
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    Effortlessly create simple and engaging forms with Input. Our customization options empower you to showcase your forms in your brand's colors, ensuring a cohesive and professional appearance.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Platforms

    • Online
    • Self-Hosted
     
  7. Intercom icon
     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  8. Help Scout icon
     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  9. Paperform icon
     71 likes
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    Paperform is a flexible online SaaS platform that helps small businesses build powerful no-code solutions to cut down on busy work and simplify life. Paperform’s tools redefine what forms can do. Whether you’re making a sale or setting up HR processes, you can use Paperform in...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
12 of 26 Malcolm! alternatives