LiveHelpNow is described as 'Web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base' and is a AI Chatbot in the ai tools & services category. There are four alternatives to LiveHelpNow, not only websites but also apps for a variety of platforms, including Android, iPhone, Android Tablet and iPad apps. The best LiveHelpNow alternative is Freshdesk, which is free. Other great sites and apps similar to LiveHelpNow are Zendesk Chat, Intercom and HelpCrunch.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
United States
