AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.
Cost / License
- Freemium
- Proprietary
Platforms
- Online

LiveAgent is described as 'Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveAgent alternative is Libredesk, which is both free and Open Source. Other great apps like LiveAgent are FreeScout, Freshdesk, Zendesk and Zendesk Chat.
AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.

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