LiveAgent Alternatives

LiveAgent is described as 'Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveAgent alternative is Libredesk, which is both free and Open Source. Other great apps like LiveAgent are FreeScout, Freshdesk, Zendesk and Zendesk Chat.

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Alternatives list

  1. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. Jotform AI Agents provide customer support by answering inquiries, guiding users, and resolving issues autonomously. You can easily train them with custom knowledge for brand-consistent interactions. You can also set automation rules to streamline workflows and engage users to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Software as a Service (SaaS)
     
  3. Uptok icon
     Like

    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    181 Uptok alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  4. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Plain icon
     Like

    Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. LiveCall icon
     20 likes

    LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
     
  8. Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
     
  9. HumanFirst Conversation Studio allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - HumanFirst Automate™ turned that into minutes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Robylon AI is an agentic automation platform designed to streamline customer support and internal operations by autonomously resolving over 90% of business queries across chat, email, voice, and ticketing systems.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  11.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
     
  12. XonChat icon
     8 likes

    Multichannel chat support platform that connects companies and customers including audio&video calls and screen sharing.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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