Helpy.io Alternatives

Helpy.io is described as 'Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available' and is a Help Desk platform in the development category. There are more than 100 alternatives to Helpy.io for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Helpy.io alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Helpy.io are Zendesk, UserVoice, Cenvero Orion and UseResponse.

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Alternatives list

  1. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    39 Sygma alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  2. Cayzu icon
     1 like

    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
     
  3. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    143 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  4. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  6. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
     
  8. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    14 BoldDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
     
  10. Mioot icon
     Like

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
     
  11. A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
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