Front Alternatives

Front is described as 'Email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature' and is a team collaboration tool in the office & productivity category. There are more than 100 alternatives to Front for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Front alternative is Libredesk, which is both free and Open Source. Other great apps like Front are FreeScout, Freshdesk, tawk.to and Zendesk.

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Alternatives list

  1. Aidlify icon
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    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. coreAI icon
     Like

    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Chatisto icon
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    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. LabiDesk icon
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    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  6. Bridger icon
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    You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Discord
    • Slack
     
  7. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  10. Mevrik icon
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    Mevrik, a cutting-edge and state-of-the-art AI-powered All-in-one Platform, has been meticulously crafted and engineered with the overarching goal of seamlessly helping you Connect, Engage, and Delight Customers across an extensive array of digital and social channels, thereby...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Alive5 icon
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    Alive5 is a multi-channel messaging platform that allows businesses to communicate with their customers in real-time via SMS, web chat, and Facebook Messenger . It enables businesses to engage with customers, answer inquiries, schedule appointments, and send notifications...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    • Online
    • iPad
    • Android Tablet
     
  12. Jelly icon
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    Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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