FreeScout Alternatives

Apps similar to FreeScout include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are HubSpot, Freshdesk, Zendesk and Dolibarr. There's no shortage of Help Desk Platforms like FreeScout, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.

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Alternatives
FreeScout alternatives page was last updated

Alternatives list

  1. Engati icon

    Engati

     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    • IN flagIndia
    Engati screenshot 1
    Good alternative?
     
  4. Veelead Help Desk icon

    Veelead Help Desk

     Like

    One centralized internal help desk software allows you to manage, track, and resolve issues built on Microosft 365 applications.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Microsoft Help Desk Ticketing System
    Good alternative?
     
  5. Ad
    Screenshot
    Smartsupp icon
    Smartsupp

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR comp...

    https://www.smartsupp.com
    Learn More
  6. AzureDesk icon

    AzureDesk

     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    171 AzureDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    • US flagUnited States
    AzureDesk screenshot 1
    Good alternative?
     
  7. Chatisto icon

    Chatisto

     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Scenario builder
    Good alternative?
     
  9. Mailjet icon

    Mailjet

     12 likes

    Mailjet is an email service provider that works with brands like Microsoft, Etsy, Product Hunt, Toast to help create, send, and optimize marketing and transactional emails. Founded in France in 2010, serves more than 150,000 customers worldwide in 156 countries, sending over 1...

    267 Mailjet alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Passport is Mailjet’s email editor that helps you create responsive emails in minutes and enables you to collaborate in real-time with other users inside the builder!
    Good alternative?
     
  10. Beingo icon

    Beingo

     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    • US flagUnited States
    Beingo screenshot 1
    Good alternative?
     
  11. Automation Labs icon

    Automation Labs

     Like

    AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Global
    Automation Labs screenshot 1
    Good alternative?
     
  12. Pulsedesk icon

    Pulsedesk

     Like

    Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Pulsedesk screenshot 1
    Good alternative?
     
  13. Mibew icon

    Mibew

     26 likes

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Global
    Look and feels of the chat
    Good alternative?
     
  14. Full Help icon

    Full Help

     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    Conversations
    Good alternative?
     
  15. Inboto icon

    Inboto

     Like

    Inboto is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • US flagUnited States
    Inboto screenshot 1
    Good alternative?
     
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