FreeScout Alternatives

FreeScout is described as 'Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to FreeScout for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best FreeScout alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or HubSpot. Other great apps like FreeScout are Freshdesk, Zendesk, osTicket and Dolibarr.

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Alternatives list

  1. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. OpenWidget icon
     2 likes

    Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
     
  3. Cakemail icon
     Like

    Email marketing platform offering easy campaign creation, customizable templates, content blocks, drag-and-drop editing, subscriber management, targeting, automation, analytics, and responsive designs for small business marketing needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  5. KroBase icon
     1 like

    KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  6. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Plain icon
     Like

    Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. Trackaview icon
     4 likes

    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  9. WasenderApi icon
     1 like

    WasenderApi is a low-cost WhatsApp API built specifically for developers and businesses that need to send and receive messages at scale—without paying per-message fees. With unlimited messaging, multi-session support, and seamless webhook integration, WasenderApi makes WhatsApp...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. DearAI icon
     1 like

    DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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