OneDesk AlternativesHelp Desk Platforms & CRM Systems like OneDesk

OneDesk is described as 'Combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Web-based, iPhone, iPad, SaaS and Android apps. The best OneDesk alternative is UserVoice. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great apps like OneDesk are UseResponse, Tender Support, Zoho Desk and Zonka Feedback.

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Alternatives list

  1. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular Web-based & SaaS alternative to OneDesk.

    • UserVoice is the most popular commercial alternative to OneDesk.

    • UserVoice is Paid and ProprietaryOneDesk is also Paid and Proprietary
  2. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    211 UseResponse alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to OneDesk.

    • UseResponse is Paid and ProprietaryOneDesk is also Paid and Proprietary
    • UseResponse is CustomizableOneDesk is not according to our users
  4. Tender Support icon

    Tender Support

     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     
  5. Ad
    Screenshot
    Zoho Desk icon
    Zoho Desk

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portal...

    https://www.zoho.com
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  6. Zoho Desk icon

    Zoho Desk

     2 likes
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    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zoho Desk screenshot 1
     

    • Zoho Desk is the most popular Android, iPhone, iPad & Android Tablet alternative to OneDesk.

    • Zoho Desk is Paid and ProprietaryOneDesk is also Paid and Proprietary
  7. Zonka Feedback icon

    Zonka Feedback

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    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zonka Feedback screenshot 1
     

    • Zonka Feedback is the most popular Windows & Mac alternative to OneDesk.

    • Zonka Feedback is Paid and ProprietaryOneDesk is also Paid and Proprietary
  8. UserReport icon

    UserReport

     33 likes
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    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    First page of UserReport online survey - Own logo and colors can be added
     

    • UserReport is the most popular free alternative to OneDesk.

    • UserReport is Free and ProprietaryOneDesk is Paid and Proprietary
  10. UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    167 UserEcho alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
     
  11. idea.informer icon

    idea.informer

     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. VisionFlow icon

    VisionFlow

     1 like
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    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
     

    • VisionFlow is the most popular Linux alternative to OneDesk.

    • VisionFlow is Paid and ProprietaryOneDesk is also Paid and Proprietary
  13. All Our Ideas icon

    All Our Ideas

     11 likes
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    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Online
     

    • All Our Ideas is the most popular Open Source alternative to OneDesk.

    • All Our Ideas is Free and Open SourceOneDesk is Paid and Proprietary
  14. Survicate icon

    Survicate

     36 likes
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    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
     
  15. ProdPad icon

    ProdPad

     1 like
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    ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
12 of 30 OneDesk alternatives