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CustomerSure Alternatives

CustomerSure is described as 'is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to CustomerSure, not only websites but also apps for a variety of platforms, including Android, iPhone, Android Tablet and iPad. The best alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try All Our Ideas or UserReport. Other great sites and apps similar to CustomerSure are UserVoice, Get Satisfaction, Survicate and Kampsite.

CustomerSure alternatives are mainly Customer Feedback Managers but may also be Customer Support Tools or Survey Creators. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of CustomerSure.
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CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's...

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  1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    ⚫︎ CustomizableUseResponse is easy to customize with themes or similar features.
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    Help Center of UseResponse
  2. UserVoice communities are the easiest way to turn customer feedback into action:

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    The top professional uservoice feedback system at the example from

  3. Get Satisfaction icon

    Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

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    Apple as a succesful example
    Get Satisfaction vs CustomerSure opinions
    pros, cons and recent comments

    CustomerSure is a private,targeted/triggered feedback collection and reporting tool; GetSatisfaction is a public 'support community' tool. They do different things.

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  4. All Our Ideas icon

    All Our Ideas

    • FreeOpen Source
    • Online

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

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  5. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

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    First page of UserReport online survey - Own logo and colors can be added

  6. Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.

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  7. Kampsite icon


    • FreemiumProprietary
    • Software as a Service (SaaS)

    Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

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  8. Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    ⚫︎ CustomizableFeature Upvote is easy to customize with themes or similar features.
    ⚫︎ No registration requiredYou can use most of the features in Feature Upvote without registration.
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    Upvote suggestion, add a comment
  9. Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

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  10. HelpShift icon


    • Online

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

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    Dashboard view
Showing 10 of 26 alternatives