SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.
United States
ClickDesk Alternatives
ClickDesk is described as 'Offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to ClickDesk, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Mac apps. The best ClickDesk alternative is Freshdesk, which is free. Other great sites and apps similar to ClickDesk are tawk.to, Zendesk, UserVoice and Tidio .
Alternatives list
REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.
145 HappyFox alternativesHappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
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Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
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Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS.
Cost / License
- Paid
- Proprietary
Platforms
- Online
We go beyond Live Chat companies offering a completely new guided shopping experience which combines text, voice and images. Try Online Personal Selling yoday for Free
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- iPad
Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.
Cost / License
- Paid
- Proprietary
Platforms
- Online
The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
Live chat with unlimited agents and group chat for developer support. SSL is present in all plans.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Get In Chat enables live chat conversation with a visitor on your site. Impress customers and increase their loyalty, before they go off to another.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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