Bpm'online service Alternatives

Bpm'online service is described as 'Cloud application with out-of-the-box processes for full-cycle service management' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Bpm'online service, not only websites but also apps for a variety of platforms, including Windows, iPhone, Android and Self-Hosted apps. The best Bpm'online service alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to Bpm'online service are Freshservice, ServiceNow, Solarwinds Web Help Desk and Mint Service Desk.

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Alternatives list

  1. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. SupportPal icon
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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    140 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  3. iET ITSM icon
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    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Codejig ERP icon
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    Codejig ERP is a business management software for micro, small and medium-sized companies. It covers accounting operations, sales, purchases and more. It is built with a rapid application development and customization platform called Codejig Builder.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  6. Copy a direct link to this comment to your clipboard

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Copy a direct link to this comment to your clipboard

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium (Pay once or Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
     
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