AzureDesk Alternatives

Alternatives list

1. 

   

   Kaseya VSA

    4 likes

   Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Remote Desktop

   Origin

   • United States

   Since

   • Since 2012

   Platforms

   • Windows
   • Linux
   • Online

   

   Good alternative?Is Kaseya VSA a good alternative to AzureDesk?

    
2. 

   

   Respond

    4 likes

   Respond is a social media customer service platform built for support teams.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Social Media Analytics
   • Help Desk

   Origin

   • United States

   Since

   • Since 2016

   Platforms

   • Online

   • United States

   

   

   

   More about Respond  

   

   Good alternative?Is Respond a good alternative to AzureDesk?

    
4. 

   

   Vivantio

    9 likes

   The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United States

   Since

   • Since 2013

   Platforms

   • Online
   • Self-Hosted

   • United States

   

   

   

   More about Vivantio  

   

   Good alternative?Is Vivantio a good alternative to AzureDesk?

    
5. Ad

   

   

   Zoho Desk

   Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports coll...

   https://www.zoho.com

   Learn More
6. 

   

   Trengo

    3 likes

   One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

   Cost / License

   • Paid
   • Proprietary

   Origin

   • Netherlands
   • EU

   Since

   • Since 2017

   Platforms

   • Mac
   • Online
   • Android
   • iPhone
   • Software as a Service (SaaS)

   • Netherlands
   • EU

   

   

   More about Trengo  

   

   Good alternative?Is Trengo a good alternative to AzureDesk?

    
7. 

   

   LanDesk Service Management

    4 likes

   LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • IT Service Management

   Origin

   • United States

   Since

   • Since 2012

   Platforms

   • Online

   

   Good alternative?Is this a good alternative to AzureDesk?

    
9. 

   

   Enchant.com

    17 likes

   Simple customer support for growing teams. It's like gmail on steroids!

   Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

   To your customers, it's just email. They will never see a ticket number and will never have to.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • CRM

   Origin

   • United States

   Since

   • Since 2012

   Platforms

   • Online

   • United States

   

   

   

   More about Enchant.com  

   

   Good alternative?Is Enchant.com a good alternative to AzureDesk?

    
10. 

    

    Helply

     4 likes

    Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. It replaces the help desk itself, so you don't run an AI add-on on top of another tool.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Since

    • Since 2014

    Platforms

    • Online

    

    

    

    More about Helply  

    

    Good alternative?Is Helply a good alternative to AzureDesk?

     
11. 

    

    Inforobo

     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • India

    Since

    • Since 2016

    Platforms

    • Online

    

    Good alternative?Is Inforobo a good alternative to AzureDesk?

     
12. 

    

    DeskXpand

     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Since

    • Since 2021

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    +9

    

    More about DeskXpand  

    

    Good alternative?Is DeskXpand a good alternative to AzureDesk?

     
13. 

    

    Helprace

     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United States

    Since

    • Since 2014

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    • United States

    

    

    

    +2

    

    More about Helprace  

    

    Good alternative?Is Helprace a good alternative to AzureDesk?

     
14. 

    

    TOPdesk ITSM

     3 likes

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • Netherlands
    • EU

    Since

    • Since 2012

    Platforms

    • Online
    • Self-Hosted

    

    Good alternative?Is TOPdesk ITSM a good alternative to AzureDesk?

     
15. 

    

    TeamSupport.com

     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Since

    • Since 2010

    Platforms

    • Online

    • United States

    

    

    

    More about TeamSupport.com  

    

    Good alternative?Is TeamSupport.com a good alternative to AzureDesk?