Apps tagged with 'customer-service-software' Page 2 of 2

All apps in Apps tagged with 'customer-service-software' category. Use the filters below to narrow down your search. 
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  1. Kapdesk icon
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    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
    Kapdesk screenshot 1
    22 alternatives
  2. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  3. Sarrai icon
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    Sarrai is a customer support service platform that automatically learns from the conversations your customer service representatives are having with your customers, so the AI can handle them autonomously later.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    By setting your status to Available, the AI can transfer conversations to you.
    By completing contact information for every customer you come into contact with, the reporting can later show you which customers generate a lot of tickets.
    The expert channel is a back-channel for commucation between the AI and your product expert(s). This allows the AI agent to double check information with an expert before sending it to a client, without the client ever knowing an expert was involved. The expert can write in shorthand and the AI will rewrite to a customer friendly message.
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    With the 'Available for AI-agent' toggle you can control which help desk articles can be used by the AI to generate answers for a customer
    7 alternatives