Your WhatsApp AI Agent — Now in Your Pocket.
waai gives businesses an AI-powered WhatsApp agent responding 24/7. Manage chats, update your knowledge base, and track analytics on the go. Built for businesses that never stop.
📱 CONVERSATIONS
See chats in real time. Send manual replies when a human touch is needed and escalate critical items.
• Real-time updates: See messages instantly.
• Direct replies: Answer right from the app.
• Escalation: Flag complex chats for human follow-up.
• Unread badges: Never miss an inquiry.
🧠 KNOWLEDGE BASE
Build and maintain your Q&A library anywhere to power your AI agent.
• Fuzzy matching: Handles typos and slang smoothly.
• Instant edits: Add, update, or delete Q&As on the fly.
• Bulk imports: Upload data via CSV or JSON files.
• Topic tracking: Identify frequent customer inquiries.
⚡ LOGIC FLOWS
Create guided conversation flows for bookings, leads, surveys, and support without code.
• Visual builder: Simple drag-and-drop workflow steps.
• Trigger phrases: Launch automated flows using keywords.
• Variable capture: Collect and store customer profile details.
• Backup friendly: Fast import and export tools.
📊 ANALYTICS
Track your AI agent's performance with clear, visual dashboards.
• Message trends: Monitor performance over 7, 30, or 90 days.
• Source breakdown: Compare rules, AI, flows, and human agents.
• Peak hours: Pinpoint when customers are most active.
💳 BILLING & PLAN
View your current plan, usage stats, and limits right from the app.
• Usage tracking: Monitor messages, flows, and file sends.
• Quick updates: Review and switch plans inside the app.
🎯 WHO IS WAAI FOR?
• Small businesses wanting to respond to customers instantly.
• Service providers booking appointments through WhatsApp.
• E-commerce stores handling product inquiries and orders.
• Remote teams monitoring and jumping into chats on the go.
🚀 WHAT MAKES WAAI DIFFERENT?
• Rule-first, AI-second: Common questions get instant replies; AI handles the rest.
• Multi-provider AI: Connect top LLM vendors or bring your own model.
• Logic flows: Guided, multi-step conversations that close sales.
• Google Workspace: Link Calendar, Drive, Docs, and Sheets directly to WhatsApp.
• Super Powers: Vision AI, Web Search, and document generation (Pro plan).
Your customers are messaging you right now. Give them instant, intelligent responses — and get your time back.
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