Wolken Software - Enterprise Service Desk Alternatives

Wolken Software - Enterprise Service Desk is described as 'Wolken solutions are ITIL-compliant and PinkVERIFY - certified and can be deployed on the cloud or on premise. It is based on a SaaS (Software-as-a – Service) model and designed to resolve all your Service Desk problems' and is an app. There are more than 10 alternatives to Wolken Software - Enterprise Service Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Wolken Software - Enterprise Service Desk alternative is Freshdesk, which is free. Other great apps like Wolken Software - Enterprise Service Desk are Zendesk, ProProfs Help Desk, DeskXpand and Engati.

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Wolken Software - Enterprise Service Desk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Wolken Software - Enterprise Service Desk.
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Wolken solutions are ITIL-compliant and PinkVERIFY™ - certified and can be deployed on the cloud or on premise. It is based on a SaaS (Software-as-a – Service) model and designed to resolve all your Service Desk problems.

More about Wolken Software - Enterprise Service Desk
Wolken Software - Enterprise Service Desk alternatives page was last updated Mar 15, 2022
  1. Freshdesk icon
     123 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    45 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconWolken Software - Enterprise Service Desk Icon

    Freshdesk VS Wolken Software - Enterprise Service Desk

    Is Freshdesk a good alternative to Wolken Software - Enterprise Service Desk?
     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Wolken Software - Enterprise Service Desk.

    • Freshdesk is the most popular free alternative to Wolken Software - Enterprise Service Desk.

    • Freshdesk is Freemium and ProprietaryWolken Software - Enterprise Service Desk is Paid and Proprietary
  2. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    249 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconWolken Software - Enterprise Service Desk Icon

    Zendesk VS Wolken Software - Enterprise Service Desk

    Is Zendesk a good alternative to Wolken Software - Enterprise Service Desk?
     
    • Zendesk is the most popular commercial alternative to Wolken Software - Enterprise Service Desk.

    • Zendesk is Paid and ProprietaryWolken Software - Enterprise Service Desk is also Paid and Proprietary
  3. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    174 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconWolken Software - Enterprise Service Desk Icon

    ProProfs Help Desk VS Wolken Software - Enterprise Service Desk

    Is ProProfs Help Desk a good alternative to Wolken Software - Enterprise Service Desk?
     
  4. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    209 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing
    DeskXpand iconWolken Software - Enterprise Service Desk Icon

    DeskXpand VS Wolken Software - Enterprise Service Desk

    Is DeskXpand a good alternative to Wolken Software - Enterprise Service Desk?
     
    • DeskXpand is the most popular SaaS alternative to Wolken Software - Enterprise Service Desk.

    • DeskXpand is Freemium and ProprietaryWolken Software - Enterprise Service Desk is Paid and Proprietary
    • DeskXpand is LightweightWolken Software - Enterprise Service Desk is not according to our users
  5. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot
    Engati iconWolken Software - Enterprise Service Desk Icon

    Engati VS Wolken Software - Enterprise Service Desk

    Is Engati a good alternative to Wolken Software - Enterprise Service Desk?
     
  6. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo iconWolken Software - Enterprise Service Desk Icon

    Trengo VS Wolken Software - Enterprise Service Desk

    Is Trengo a good alternative to Wolken Software - Enterprise Service Desk?
     
  7. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Software as a Service (SaaS)

    Raiseaticket Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support
    Raiseaticket iconWolken Software - Enterprise Service Desk Icon

    Raiseaticket VS Wolken Software - Enterprise Service Desk

    Is Raiseaticket a good alternative to Wolken Software - Enterprise Service Desk?
     
  8. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    348 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconWolken Software - Enterprise Service Desk Icon

    Usedesk VS Wolken Software - Enterprise Service Desk

    Is Usedesk a good alternative to Wolken Software - Enterprise Service Desk?
     
  9. Best Support System icon
     3 likes

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    185 Best Support System alternatives
    Best Support System screenshot 1

    License model

    Platforms

    • Online
    • Self-Hosted

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5. Facebook icon  Facebook integration
    Best Support System iconWolken Software - Enterprise Service Desk Icon

    Best Support System VS Wolken Software - Enterprise Service Desk

    Is Best Support System a good alternative to Wolken Software - Enterprise Service Desk?
     
    • Best Support System is the most popular Self-Hosted alternative to Wolken Software - Enterprise Service Desk.

    • Best Support System is Paid and ProprietaryWolken Software - Enterprise Service Desk is also Paid and Proprietary
  10. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    197 Beingo alternatives
    Beingo screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress

    Beingo Features

    1.  Conversational commerce
    2.  Chat Bot
    3.  Chatbot Builder
    Beingo iconWolken Software - Enterprise Service Desk Icon

    Beingo VS Wolken Software - Enterprise Service Desk

    Is Beingo a good alternative to Wolken Software - Enterprise Service Desk?
     
  11. HelpSpace icon
     Like this app

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    203 HelpSpace alternatives
    HelpSpace screenshot 1

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    HelpSpace Features

    1.  Knowledge base
    2.  Helpdesk Ticketing
    HelpSpace iconWolken Software - Enterprise Service Desk Icon

    HelpSpace VS Wolken Software - Enterprise Service Desk

    Is HelpSpace a good alternative to Wolken Software - Enterprise Service Desk?
     
  12. Track-It! Help Desk Software icon
     Like this app

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    206 Track-It! Help Desk Software alternatives
    Track-It! Help Desk Software screenshot 1

    License model

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management
    Track-It! Help Desk Software iconWolken Software - Enterprise Service Desk Icon

    Track-It! Help Desk Software VS Wolken Software - Enterprise Service Desk

    Is this a good alternative to Wolken Software - Enterprise Service Desk?
     
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