uContact Alternatives

uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and CloudTalk.io.

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Alternatives list

  1. Bitrix24 icon

    Bitrix24

     62 likes
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    Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24.

    369 Bitrix24 alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    Bitrix24 Activity Feed.
     

    • Bitrix24 is the most popular Web-based, Windows, Android & Mac alternative to uContact.

    • Bitrix24 is the most popular free alternative to uContact.

    • Bitrix24 is Freemium and ProprietaryuContact is Paid and Proprietary
    • Bitrix24 is Customizable, Lightweight and Privacy focuseduContact is not according to our users
  2. Asterisk icon

    Asterisk

     38 likes
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    Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions.

    31 Asterisk alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Linux
    • BSD
    • Cygwin
    • Oracle Solaris
    Asterisk screenshot 1
     

    • Asterisk is the most popular Open Source alternative to uContact.

    • Asterisk is Free and Open SourceuContact is Paid and Proprietary
  4. Twilio icon

    Twilio

     26 likes
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    Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.

    123 Twilio alternatives

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    Triggering a function in Twilio Studio
     

    • Twilio is the most popular commercial alternative to uContact.

    • Twilio is Paid and ProprietaryuContact is also Paid and Proprietary
  5. Ad
    Screenshot
    RingCentral icon
    RingCentral

    Integrated cloud solution for business communication offering calls, video, messages, and fax. Provides scalable solutions, real-time chat, HD video conferencing, and robust security, serving 400,000+ customers in over 100 countr...

    https://www.ringcentral.com
    Learn More
  6. RingCentral icon

    RingCentral

     7 likes
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    Integrated cloud solution for business communication offering calls, video, messages, and fax. Provides scalable solutions, real-time chat, HD video conferencing, and robust security, serving 400,000+ customers in over 100 countries with renowned uptime and AI-powered interactions.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • UNIX Web Browser
    • Software as a Service (SaaS)
    Desktop and web interface
     

    • RingCentral is the most popular SaaS alternative to uContact.

    • RingCentral is Paid and ProprietaryuContact is also Paid and Proprietary
    • RingCentral is Privacy focuseduContact is not according to our users
  7. CloudTalk.io icon

    CloudTalk.io

     7 likes
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    Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.

    111 CloudTalk.io alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
     
  8. Nectar Desk icon

    Nectar Desk

     2 likes
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    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
     
  10. Amazon Connect icon

    Amazon Connect

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    With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Amazon Web Services
    Amazon Connect screenshot 1
     
  11. Mitel icon

    Mitel

     2 likes
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    Business Communications and Collaboration.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • iPhone
    Mitel screenshot 1
    Mitel screenshot 2
     
  12. RingCentral Engage Digital icon

    RingCentral Engage Digital

     3 likes
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    Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
     
  13. Tellephant icon

    Tellephant

     1 like
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    Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Tellephant screenshot 1
     
  14. SendSMSGate icon

    SendSMSGate

     1 like
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    Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    SendSMSGate screenshot 1
     
  15. Slingshot VoIP icon

    Slingshot VoIP

     2 likes
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    Cloud communications service provider that offers Business VoIP and Virtual PBX solutions to small and medium sized organizations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Slingshot VoIP screenshot 1
     
12 of 28 uContact alternatives