uContact is described as 'All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc' and is an app. There are more than 25 alternatives to uContact for a variety of platforms, including Web-based, SaaS, iPhone, Mac and Windows apps. The best uContact alternative is Bitrix24, which is free. Other great apps like uContact are Asterisk, Twilio, RingCentral and CloudTalk.io.
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24.
Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions.
Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.
Integrated cloud solution for business communication offering calls, video, messages, and fax. Provides scalable solutions, real-time chat, HD video conferencing, and robust security, serving 400,000+ customers in over 100 countries with renowned uptime and AI-powered interactions.
Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!
Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity.
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