Text App

Text App is a next-generation customer support workspace that brings every conversation - from live chat and email to WhatsApp and Messenger - into a single, clean, and unified view.

Designed for teams that value both speed and empathy, it eliminates the need to switch between tools and channels, streamlining workflows and enhancing collaboration. The customer list enhances this experience by consolidating chats, tickets, purchases, and campaign activity into a single, unified customer profile, providing teams with instant visibility into the full customer journey before they respond.

Its built-in Text Intelligence engine learns from your existing data - FAQs, past chats, and business context - to automate frequent questions and assist agents in real time. The AI doesn’t just answer faster; it helps maintain consistent tone, accuracy, and context in every customer interaction. With the customer list, that context becomes richer and more actionable, enabling smarter follow-ups and more personalized conversations across support, sales, and marketing.

Text App also includes intelligent ticketing and visual workflow automation, allowing repetitive actions such as routing, tagging, or follow-ups to occur automatically. Managers gain complete insight into performance through live dashboards and analytics that highlight what’s working - and what’s not. Combined with campaigns and the AI agent, customer list helps complete an automatic lead-generation loop, turning customer interactions into actionable opportunities and better-timed outreach.

Whether you’re a small business aiming for professional-grade service or a growing enterprise handling thousands of conversations daily, Text App adapts to your scale. Secure, intuitive, and AI-enhanced, it turns support from a reactive function into a smooth, proactive experience for customers and teams alike.