Supportbench
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
Features
- Email Organizer
- Reminders
- Auto Responder
- Unified inbox
- Email template editor
- Two-factor Authentication
- Real time collaboration
- Customer Segmentation
- Support for @mentions
- Ad-free
- Chat Bot
- Customer service
- Knowledge base
- Servicedesk
- AI-Powered
Tags
- service-desk
- Chat
- Customer Support
Supportbench News & Activities
Recent News
Recent activities
K0RR added Supportbench as alternative to Znuny
j84gvn4dnd added Supportbench as alternative to Knoon AI
dept91 added Supportbench as alternative to Really Simple Support
mstojanov added Supportbench as alternative to Aidlify
jianpingliu added Supportbench as alternative to Inboto
POX added Supportbench as alternative to Libredesk- Fla updated Supportbench
Supportbench information
Developed by
Supportbench Service Inc. Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $40 and $125 per month.Alternatives
101 alternatives listedSupported Languages
- English
AlternativeTo Categories
Business & Commerce, Office & Productivity, Social & Communications, Security & Privacy
What is Supportbench?
Supportbench is a B2B platform designed to improve customer support through personalized service. It is scalable and evolves with business needs without requiring extensive IT input. It integrates with existing tools like Salesforce and ChatGPT, and offers advanced features such as AI-driven insights. It also provides tools to streamline workflows and increase efficiency, and uses AI technologies for predictive analytics and automated case management. Supportbench is designed to scale with business growth, ensuring customer satisfaction without needing significant IT resources. It addresses the challenges faced by B2B customer support teams, enhancing customer relationships and promoting efficiency and growth.