Steam-connect AlternativesHelp Desk Platforms & Customer Feedback Managers like Steam-connect

Steam-connect is described as 'Powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard' and is a Help Desk platform in the business & commerce category. There are seven alternatives to Steam-connect for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best Steam-connect alternative is Freshdesk, which is free. Other great apps like Steam-connect are Live Assist for Microsoft Dynamics 365, LiveAgent, Zoho Desk and RingCentral Engage Digital.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Steam-connect.

    • Freshdesk is the most popular free alternative to Steam-connect.

    • Freshdesk is Freemium and ProprietarySteam-connect is Paid and Proprietary
    • Freshdesk is CustomizableSteam-connect is not according to our users
  2. Live Assist for Microsoft Dynamics 365 icon

    Live Assist for Microsoft Dynamics 365

     11 likes
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    An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Inside Dynamics 365
     

    • Live Assist for Microsoft Dynamics 365 is the most popular SaaS alternative to Steam-connect.

    • Live Assist for Microsoft Dynamics 365 is the most popular commercial alternative to Steam-connect.

    • Live Assist for Microsoft Dynamics 365 is Paid and ProprietarySteam-connect is also Paid and Proprietary
  4. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  5. Ad
    Screenshot
    LiveAgent icon
    LiveAgent

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

    https://www.liveagent.com
    Learn More
  6. Zoho Desk icon

    Zoho Desk

     2 likes
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    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zoho Desk screenshot 1
     
  7. RingCentral Engage Digital icon

    RingCentral Engage Digital

     3 likes
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    Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
     
  8. Avaya Voice Portal icon

    Avaya Voice Portal

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    Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and video self service solutions.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
     
  10. Genesys icon

    Genesys

     1 like
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    Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     

    • Genesys is the most popular Self-Hosted alternative to Steam-connect.

    • Genesys is Paid and ProprietarySteam-connect is also Paid and Proprietary
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