SmarterTrack Alternatives

    SmarterTrack is described as 'Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation' and is an app in the Business & Commerce category. There are more than 10 alternatives to SmarterTrack for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Windows. The best alternative is Freshdesk, which is free. Other great apps like SmarterTrack are Zendesk (Paid), Get Satisfaction (Paid), Engati (Freemium) and Kayako (Paid).

    This page was last updated Sep 19, 2021

    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    2. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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      • FreemiumProprietary
      • Android
      • iPhone
      • Zapier
      • Google Calendar
      • Software as a Service (SaaS)
      • Salesforce.com
      • Google Drive - Sheets
      Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Blackberry
      • Android Tablet
      • Windows Phone
      • iPad
      Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help Center Customers can answer their own questions, quickly and simply.


    3. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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    4. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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      • FreeProprietary
      • Online
      • Android SDK
      • JavaScript
      • Software as a Service (SaaS)
      • Custom iOS
      • Wordpress
      Conversational Apps to Serve, Sell & Support your Customers.
      • Online
      • Software as a Service (SaaS)
      Tickleads is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.
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      • Software as a Service (SaaS)
      Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
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    Showing 10 of 12 alternatives