SmarterTrack is described as 'Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation' and is a Help Desk App in the Business & Commerce category. There are more than 10 alternatives to SmarterTrack for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Windows. The best alternative is Freshdesk, which is free. Other great apps like SmarterTrack are Zendesk (Paid), Get Satisfaction (Paid), Engati (Freemium) and Kayako (Paid).
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.