Free ServiceNow Alternatives

The best free alternative to ServiceNow is Clappia. If that doesn't suit you, our users have ranked more than 50 alternatives to ServiceNow and 16 is free so hopefully you can find a suitable replacement. Other interesting free alternatives to ServiceNow are Freshdesk, DeskXpand - Helpdesk Management Software, Helpy.io and iTop.

ServiceNow alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ServiceNow.

ServiceNow

Paid • Proprietary

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a...

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Clappia
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Survey Creator
Form Builder
Workflow Automation Tool
Android
iPhone
iPad
Software as a Service (SaaS)
300 Clappia alternatives
Clappia is a No Code app development platform that lets anyone in your business build powerful mobile and web apps with only basic Excel skills. From enterprise-grade ERPs to basic data collection tools, you can develop a variety of apps to manage your operations.
- - Clappia is the most popular Android, iPhone, iPad & SaaS alternative to ServiceNow.
- - Clappia is the most popular free alternative to ServiceNow.
Suggest and vote on features
Clappia Features
1. No Coding RequiredClappia can be used without an coding or programming skills.
2. Works OfflineClappia can be used without the need to connect to the internet.
3. Live PreviewInstantly see what your files and documents look like as you create them.
Geotagged Photos
Cloud based
Geofencing
Customizable
API Integration
Real-time analytics
Employee Time Tracking
GPS Location Tracking
Digital Signage
Status monitoring
Opinions about Clappia as a Alternative to ServiceNow
Almost everyone thinks Clappia is a great ServiceNow alternative.
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Customer Feedback Manager
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Mac, Linux & Android Tablet alternative to ServiceNow.
Suggest and vote on features
Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
Software as a Service (SaaS)
209 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk Ticketing
Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk Platform
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing
iTop
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk Platform
Self-Hosted
48 iTop alternatives
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...
Suggest and vote on features
iTop Features
Helpdesk Ticketing
Knowledge base
Incident Management
Ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
204 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Raiseaticket
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk Platform
Software as a Service (SaaS)
204 Raiseaticket alternatives
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Raiseaticket Features
Email automation
Cloud based
Realtime Reports
Real-time dashboard
SLA
Clean design
Helpdesk Ticketing
Remote Support
SupportBee
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
148 SupportBee alternatives
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
SupportBee has no features, suggest some!
Fiwit
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Inventory Management Tool
Software as a Service (SaaS)
21 Fiwit alternatives
Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.
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Fiwit Features
Helpdesk Ticketing
Ticketing
Discontinued
Discontinued from May 2020
Mojo Helpdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
CRM System
Customer Feedback Manager
Online
37 Mojo Helpdesk alternatives
The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...
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Mojo Helpdesk Features
Ticketing
Customer service
Knowledge base
Beingo
Is this is a good alternative?
Yes
No
Free • Proprietary
Online
Android SDK
JavaScript
Software as a Service (SaaS)
Custom iOS
Wordpress
201 Beingo alternatives
Conversational Apps to Serve, Sell & Support your Customers.
Suggest and vote on features
Beingo Features
Conversational commerce
Chat Bot
Chatbot Builder
eStreamDesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
126 eStreamDesk alternatives
Ticketed support and e-mail management

If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
eStreamDesk has no features, suggest some!