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Free ServiceNow Alternatives

The best free alternative to ServiceNow is Freshdesk. If that doesn't suit you, our users have ranked more than 50 alternatives to ServiceNow and 19 is free so hopefully you can find a suitable replacement. Other interesting free alternatives to ServiceNow are GLPI, iTop, Clappia and Engati.

ServiceNow alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ServiceNow.
This page was last updated Jun 14, 2022
  • Online
  • Software as a Service (SaaS)

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a...

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  1. Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

  2. GLPI

    • Free PersonalOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.



  3. iTop

    • FreeOpen Source
    • Self-Hosted

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

  4. Clappia is a No Code app development platform that lets anyone in your business build powerful mobile and web apps with only basic Excel skills. From enterprise-grade ERPs to basic data collection tools, you can develop a variety of apps to manage your operations.

  5. Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.



  6. Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

  7. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

  8. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.

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  9. SupportBee

    • FreemiumProprietary
    • Online

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

  10. Fiwit

    • FreemiumProprietary
    • Software as a Service (SaaS)

    Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.

    Discontinued

    Discontinued from May 2020

Showing 10 of 19 alternatives