Parature Customer Service Software Alternatives

    Parature Customer Service Software is described as 'Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer'. There are more than 25 alternatives to Parature Customer Service Software for a variety of platforms, including Online / Web-based, iPhone, Android, Windows and Mac. The best alternative is ((OTRS)) Community Edition. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Raiseaticket. Other great apps like Parature Customer Service Software are InvGate Service Desk (Paid), Zendesk (Paid), Help Scout (Paid) and Trengo (Paid).

    The list of alternatives was last updated Jul 30, 2020

    Platforms

    • Online
    • iPhone
    • Android
    • Windows
    • Mac
    • Software as a Service (SaaS)
    • iPad
    • Linux
    • Self-Hosted
    • Windows Mobile
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • Zapier
    • Custom iOS
    • Salesforce.com
    • Google Drive - Sheets
    • Wordpress
    • Perl
    • ASP.NET MVC

    Features

    • Customer service
    • Ticketing
    • Knowledge base
    • Live Chat
    • Software as a Service
    • Customer Feedback
    • CRM
    • Helpdesk ticketing
    • Chat Bot
    • Bots
    • Task Management
    • Web-Based
    • Multiple languages
    • Real time collaboration
    • SLA
    • Knowledge Management
    • Asset Management
    • IT Asset Management
    • Live chat for websites

    License

    • Free
    • Open Source
    • Paid
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    Showing 20 of 39 alternatives