Parature Customer Service Software Alternatives

Apps similar to Parature Customer Service Software include Zendesk. Other options are Help Scout, Deskero, Solarwinds Web Help Desk and SupportBee. There's no shortage of Help Desk Platforms like Parature Customer Service Software, with more than 25 alternatives for the web, iPhone, Android, Windows and iPad.

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Alternatives
Parature Customer Service Software alternatives page was last updated

Alternatives list

  1. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    100 TeamSupport.com alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    171 AzureDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    Good alternative?
     
  3. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    203 Engati alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Good alternative?
     
  4. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  5. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    60 Cerb alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • US flagUnited States
    Pages allow you to build your own productivity H.Q.
    Good alternative?
     
  6. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    116 Helpdesk Pilot alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    145 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    Good alternative?
     
  8. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    153 Trakdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Good alternative?
     
  9. OvationCXM icon
     1 like

    OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Helpninja icon
     1 like

    Simple & Affordable help desk - Get your whole team on support for free.

    88 Helpninja alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  11. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    194 Beingo alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Good alternative?
     
  12. IntraService icon
     2 likes

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    128 IntraService alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
    Good alternative?
     
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