ICTCRM is described as 'is the modern Customer Relationship Management (CRM) software system for running any type of Business. It bundles Unified Communications. It features complete business process automation and integration of communication technologies'. There are more than 100 alternatives to ICTCRM for a variety of platforms, including Online / Web-based, iPhone, Windows, Android and Mac. The best alternative is Mautic, which is both free and Open Source. Other great apps like ICTCRM are EspoCRM (Freemium, Open Source), Corteza CRM (Free, Open Source), Crust CRM (Free, Open Source) and Microsoft Forms (Free).
Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing.
Corteza CRM is an advanced Free and Open Source Customer Relationship Management platform. Feature rich, a cloud scalable architecture and entirely modular, Corteza CRM allows any organisation to create the CRM environment tailored to their context.
Crust CRM is a 100% free and open-source CRM. It's fully featured and includes rich dashboards, automation rules (workflows), collaborative team messaging and much more. You can customise your CRM with the included low-code development platform.
Simplistic surveys by Microsoft. You can easily create surveys,quizzes and polls to collect customer feedback. Free with your Office 365 credentials or Microsoft account (Hotmail, Live, or Outlook.com).
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.