Helpful Alternatives

Helpful has been discontinued. Similar sites and apps include Freshdesk, which has a free version. Other options are osTicket, UserVoice, Zendesk and Front. Help Desk Platforms like Helpful are a crowded field, with more than 50 alternatives for Windows, Linux, Android, iPhone and iPad.

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Alternatives
Helpful alternatives page was last updated

Alternatives list

  1. R

    RepairShopr

     Like

    All-in-one computer repair ticketing system.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2015

    Platforms

    • Windows
    • Mac
    • Linux
    • Chrome OS
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Good alternative?
     
  2. Directly icon

    Directly

     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Online
    Good alternative?
     
  4. Bornevia icon

    Bornevia

     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2016

    Platforms

    • Online
    • Android
    • ID flagIndonesia
    Bornevia screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. versaSRS Service Management icon

    versaSRS Service Management

     1 like

    Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Windows
    versaSRS Service Management screenshot 1
    Good alternative?
     
  7. EasyVista icon

    EasyVista

     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    Good alternative?
     
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