HelpDesk Alternatives

HelpDesk is described as 'Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpDesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best HelpDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or osTicket. Other great apps like HelpDesk are FreeScout, Zammad, Deskpro and GLPI.

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Alternatives list

  1. XOBBIX icon

    XOBBIX

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    XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    XOBBIX screenshot 1
     
  2. Chatisto icon

    Chatisto

     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Scenario builder
     
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