HelpDesk Alternatives

HelpDesk is described as 'Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpDesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best HelpDesk alternative is Libredesk, which is both free and Open Source. Other great apps like HelpDesk are osTicket, FreeScout, Freshdesk and GLPI.

More about HelpDesk
Copy a direct link to this comment to your clipboard
HelpDesk alternatives page was last updated

Alternatives list

  1. BDLP Desk icon

    BDLP Desk

     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ticket View
     
  2. Bileto icon

    Bileto

     Like

    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
    Bileto screenshot 1
     
  4. XOBBIX icon

    XOBBIX

     Like

    XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    XOBBIX screenshot 1
     
  5. Ad
  6. Chatisto icon

    Chatisto

     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Scenario builder
     
You are at page 5 of HelpDesk alternatives