RingCentral Engage Digital
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Features
Properties
- Customizable
Features
- Omni-digital
- Merging identities
- Multiple channels
- Knowledge base
- Customer management
- Team Collaboration
- Customer service
Tags
- customer-satisfaction
- open-platform
- Customer Support
- customer-management-software
- opensource-platform
- customer-service-software
- customer-communication
- customer-care
- customer-experience
RingCentral Engage Digital News & Activities
Recent activities
Steam-connect added RingCentral Engage Digital as alternative to Steam-connect
RingCentral Engage Digital information
Developed by
Dimelo By RingCentral Licensing
Proprietary and Commercial product.Pricing
One time purchase that costs $0, and / or subscription that costs $0 per month.Alternatives
68 alternatives listedSupported Languages
- English
What is RingCentral Engage Digital?
RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.
We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.
RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
Comments and Reviews
Very simple and user friendly, it boosts our productivity by 40% and customer satisfying by 10%.