Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.
United States
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Deskhero Alternatives
Deskhero is described as 'AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskhero, not only websites but also apps for a variety of platforms, including Windows, Android, Linux and iPhone apps. The best Deskhero alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Deskhero are FreeScout, Freshdesk, Zendesk and osTicket.
Alternatives list
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
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django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
D
SutiDesk is a cloud-based help desk solution that can quickly be configured to meet the ticket management needs of businesses of all sizes. Advanced features such as automated ticketing system, knowledgebase, multi-channel inbox, and more help businesses streamline the ticketing...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- Software as a Service (SaaS)
+3
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
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20 BDLP Desk alternativesBDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
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Open source helpdesk software specially designed for computer support companies. Keep track of your support tasks, onsite visits and billing
198 Raiseaticket alternativesRaiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
+3
Simple IT Helpdesk is a software intended for companies and IT fleet managers, including a ticketing and an inventoring system.
Cost / License
- Free
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
+2
5 WorkHub Tasks alternativesWorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.
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