Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
IndiaH
Deskhero Alternatives
Deskhero is described as 'AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskhero, not only websites but also apps for a variety of platforms, including Windows, Android, Linux and iPhone apps. The best Deskhero alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Deskhero are FreeScout, Freshdesk, Zendesk and osTicket.
Alternatives list
140 Awesome Support alternativesAwesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
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A helpdesk to centralise digital channels online. Increases productivity and decreases Contact Center costs, optimising resource usage. Integrated with Facebook, Twitter, WhatsApp, online chats, e-mail and others. Works in English and Spanish.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Vertask offers task management, ticketing, user management, location management, asset tracking and knowledge base to help keep track of what's important to you and your team.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Chrome OS
- iPad
- Software as a Service (SaaS)
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Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- iPhone
- iPad
- Software as a Service (SaaS)
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Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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51 initdesk alternativesinitdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
1 Reply Desk alternativesReplyDesk is a complete multichannel ecommerce helpdesk solution for online sellers. With multiple integrations, ReplyDesk aggregates all your customer support channels into one inbox.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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