Sites and apps similar to BlueFolder include Zendesk. Other options are monday service, Freshservice, Jira Service Management and ServiceNow. Help Desk Platforms like BlueFolder are a crowded field, with more than 50 alternatives for Windows, iPhone, Android, iPad and self-hosting.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Run the whole job from your phone. Estimate on site, schedule the crew, text the customer you're on the way, invoice before you leave, and get paid the same day.
United States
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Spain
EU
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
GermanyEU
EasyVista - comprehensive, modular and integrated
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
France
